/* ==========================================================
   EnterTool Support Desk — entertool.in
   Palette: cool paper + ink navy, deep teal = "on duty"
   Type: Bricolage Grotesque (display) / Instrument Sans (body)
         / IBM Plex Mono (data)
   ========================================================== */

:root{
  --paper:#f2f5f7;
  --surface:#ffffff;
  --ink:#10161d;
  --ink-soft:#2b3641;
  --slate:#5d6b7a;
  --rule:#dce3e9;
  --rule-soft:#e9eef2;
  --signal:#0d7d78;
  --signal-deep:#095e5a;
  --signal-wash:#e7f4f2;
  --alert:#a8560c;
  --alert-wash:#fdf4e7;
  --alert-rule:#f0dcbe;

  --display:"Bricolage Grotesque",ui-sans-serif,system-ui,sans-serif;
  --sans:"Instrument Sans",ui-sans-serif,system-ui,-apple-system,sans-serif;
  --mono:"IBM Plex Mono",ui-monospace,SFMono-Regular,Menlo,monospace;

  --r-sm:8px; --r-md:12px; --r-lg:18px;
  --shadow:0 1px 2px rgba(16,22,29,.04),0 8px 24px -12px rgba(16,22,29,.14);
}

*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{
  margin:0;background:var(--paper);color:var(--ink);
  font-family:var(--sans);font-size:16px;line-height:1.55;
  -webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;
}
h1,h2,h3{font-family:var(--display);margin:0;font-weight:700;letter-spacing:-.03em;line-height:1.03}
p{margin:0}
a{color:inherit;text-decoration:none}
img,svg{display:block}
button,input,select,textarea{font:inherit;color:inherit}

:focus-visible{outline:2px solid var(--signal);outline-offset:3px;border-radius:4px}

.skip{position:absolute;left:-9999px;top:0;background:var(--ink);color:#fff;padding:10px 16px;z-index:200;border-radius:0 0 var(--r-sm) 0}
.skip:focus{left:0}

.wrap{max-width:74rem;margin:0 auto;padding-inline:1.25rem}
@media(min-width:700px){.wrap{padding-inline:2rem}}
@media(min-width:1100px){.wrap{padding-inline:3rem}}

.micro{font-family:var(--mono);font-size:.6875rem;letter-spacing:.14em;text-transform:uppercase;color:var(--slate);font-weight:500}
.eyebrow{font-family:var(--mono);font-size:.6875rem;letter-spacing:.16em;text-transform:uppercase;color:var(--signal);font-weight:600}
.mono{font-family:var(--mono)}
.i{width:17px;height:17px;flex:none}

/* ---------------- masthead ---------------- */
.masthead{position:sticky;top:0;z-index:60;background:rgba(242,245,247,.86);
  backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-bottom:1px solid var(--rule)}
.masthead-in{display:flex;align-items:center;justify-content:space-between;gap:1rem;height:4rem}
.brand{display:inline-flex;align-items:center;gap:.6rem}
.brand-mark{width:28px;height:28px;border-radius:var(--r-sm);background:var(--ink);color:#fff;
  display:grid;place-items:center}
.brand-mark svg{width:16px;height:16px}
.brand-text{font-family:var(--display);font-weight:800;font-size:1.0625rem;letter-spacing:-.035em}
.brand-sub{color:var(--slate);font-weight:500;margin-left:.35rem}
.masthead-nav{display:flex;align-items:center;gap:1.5rem;font-size:.875rem}
.masthead-nav a{color:var(--slate);transition:color .16s}
.masthead-nav a:hover{color:var(--ink)}
.masthead-out{display:none;align-items:center;gap:.35rem;font-family:var(--mono);font-size:.75rem;
  padding:.4rem .7rem;border:1px solid var(--rule);border-radius:999px;background:var(--surface)}
.masthead-out svg{width:13px;height:13px}
.masthead-nav a:not(.masthead-out){display:none}
@media(min-width:760px){.masthead-out{display:inline-flex}.masthead-nav a:not(.masthead-out){display:inline}}

/* ---------------- hero ---------------- */
.hero{padding:3.5rem 0 3rem;border-bottom:1px solid var(--rule)}
@media(min-width:1000px){.hero{padding:6rem 0 5rem}}
.hero-grid{display:grid;gap:2.5rem}
@media(min-width:1000px){.hero-grid{grid-template-columns:1.05fr .95fr;gap:4rem;align-items:start}}

h1{font-size:clamp(2.75rem,8vw,4.75rem);margin-top:1.25rem;font-weight:800}
h1 em{font-style:normal;color:var(--signal)}
.lede{margin-top:1.5rem;max-width:31rem;font-size:1.0625rem;color:var(--ink-soft);line-height:1.6}
@media(min-width:700px){.lede{font-size:1.125rem}}

.cta-row{margin-top:2rem;display:flex;flex-wrap:wrap;gap:.7rem}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.55rem;
  padding:.85rem 1.4rem;border-radius:999px;font-size:.9375rem;font-weight:600;
  border:1px solid transparent;cursor:pointer;transition:background .16s,border-color .16s,transform .12s,color .16s}
.btn:active{transform:translateY(1px)}
.btn-solid{background:var(--ink);color:#fff}
.btn-solid:hover{background:var(--signal-deep)}
.btn-line{background:var(--surface);border-color:var(--rule);color:var(--ink)}
.btn-line:hover{border-color:var(--ink)}
.btn-quiet{background:transparent;color:var(--slate)}
.btn-quiet:hover{color:var(--ink)}
.btn-block{width:100%;margin-top:.4rem}
.btn[disabled]{opacity:.55;pointer-events:none}

/* ---------------- desk card (signature) ---------------- */
.desk{background:var(--surface);border:1px solid var(--rule);border-radius:var(--r-lg);
  box-shadow:var(--shadow);overflow:hidden}
.desk-top{display:flex;align-items:center;justify-content:space-between;gap:1rem;
  padding:.95rem 1.15rem;border-bottom:1px solid var(--rule-soft);background:#fbfcfd}
.desk-state{display:inline-flex;align-items:center;gap:.55rem;font-family:var(--mono);
  font-size:.75rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase}
.desk-clock{font-family:var(--mono);font-size:.8125rem;color:var(--slate);font-variant-numeric:tabular-nums}
.beacon{position:relative;width:8px;height:8px;flex:none}
.beacon i{position:absolute;inset:0;border-radius:999px;background:var(--signal)}
.beacon::before{content:"";position:absolute;inset:0;border-radius:999px;background:var(--signal);
  opacity:.55;animation:ping 2s cubic-bezier(0,0,.2,1) infinite}
@keyframes ping{75%,100%{transform:scale(2.6);opacity:0}}
.desk.is-closed .beacon i{background:var(--slate)}
.desk.is-closed .beacon::before{display:none}
.desk.is-closed .desk-state{color:var(--slate)}

.desk-body{padding:1.15rem}
.desk-route{display:flex;align-items:center;gap:.85rem;margin-top:.65rem;padding:.9rem 1rem;
  border-radius:var(--r-md);background:var(--ink);color:#fff;transition:background .16s,transform .12s}
.desk-route:hover{background:var(--signal-deep);transform:translateY(-1px)}
.desk-route-ico{flex:none;width:22px;height:22px;color:#fff}
.desk-route-ico svg{width:22px;height:22px}
.desk-route-txt{flex:1;min-width:0}
.desk-route-txt strong{display:block;font-family:var(--display);font-size:1rem;font-weight:700;letter-spacing:-.02em}
.desk-route-txt span{display:block;font-size:.75rem;color:#a9b6c0;margin-top:.1rem}
.desk-route-go{width:16px;height:16px;flex:none;opacity:.7}

.desk-meta{margin:0;padding:0 1.15rem 1.15rem;display:grid;gap:.1rem}
.desk-meta>div{display:flex;justify-content:space-between;gap:1rem;padding:.6rem 0;border-top:1px solid var(--rule-soft)}
.desk-meta dt{font-family:var(--mono);font-size:.6875rem;letter-spacing:.12em;text-transform:uppercase;color:var(--slate)}
.desk-meta dd{margin:0;font-size:.8125rem;font-weight:500;text-align:right}

/* ---------------- failover ---------------- */
.failover{background:var(--alert-wash);border-bottom:1px solid var(--alert-rule)}
.failover-in{display:flex;gap:.9rem;align-items:flex-start;padding-block:1rem}
.failover-ico{width:20px;height:20px;flex:none;color:var(--alert);margin-top:.1rem}
.failover p{font-size:.875rem;color:var(--alert);max-width:62rem}
.failover strong{font-weight:600}

/* ---------------- bands ---------------- */
.band{padding:4rem 0;border-bottom:1px solid var(--rule)}
@media(min-width:1000px){.band{padding:6rem 0}}
.band-alt{background:var(--surface)}
.band-head{max-width:44rem;margin-bottom:2.5rem}
.band h2{font-size:clamp(1.75rem,4.4vw,2.75rem)}
.band-note{margin-top:.9rem;color:var(--slate);font-size:1rem;max-width:32rem}

/* ---------------- channels ---------------- */
.channels{display:grid;gap:.75rem}
@media(min-width:820px){.channels{grid-template-columns:1fr 1fr}}
.channel{position:relative;display:flex;flex-direction:column;background:var(--surface);
  border:1px solid var(--rule);border-radius:var(--r-lg);padding:1.35rem;
  transition:border-color .18s,box-shadow .18s,transform .18s}
.channel:hover{border-color:#c3ccd5;box-shadow:var(--shadow);transform:translateY(-2px)}
.channel-top{display:flex;align-items:center;gap:.8rem}
.channel-ico{width:38px;height:38px;flex:none;border-radius:10px;display:grid;place-items:center;
  background:var(--signal-wash);color:var(--signal-deep)}
.channel-ico svg{width:20px;height:20px}
.channel-name{font-family:var(--display);font-size:1.125rem;font-weight:700;letter-spacing:-.02em}
.channel-tag{margin-left:auto;font-family:var(--mono);font-size:.625rem;letter-spacing:.1em;
  text-transform:uppercase;font-weight:600;padding:.3rem .55rem;border-radius:999px;
  background:var(--paper);color:var(--slate);border:1px solid var(--rule);white-space:nowrap}
.channel-tag.hot{background:var(--signal-wash);color:var(--signal-deep);border-color:#bfe0dc}
.channel-desc{margin-top:.85rem;font-size:.9375rem;color:var(--slate);line-height:1.55}
.channel-foot{margin-top:1.1rem;padding-top:.9rem;border-top:1px solid var(--rule-soft);
  display:flex;align-items:center;gap:.6rem}
.channel-val{font-family:var(--mono);font-size:.8125rem;color:var(--ink);word-break:break-all}
.channel-go{margin-left:auto;display:inline-flex;align-items:center;gap:.35rem;
  font-size:.8125rem;font-weight:600;color:var(--signal-deep);white-space:nowrap}
.channel-go svg{width:14px;height:14px;transition:transform .18s}
.channel:hover .channel-go svg{transform:translateX(3px)}
.channel-link::after{content:"";position:absolute;inset:0;border-radius:var(--r-lg)}
.copy-btn{position:relative;z-index:2;flex:none;width:30px;height:30px;border-radius:7px;
  border:1px solid var(--rule);background:var(--paper);color:var(--slate);
  display:grid;place-items:center;cursor:pointer;transition:color .15s,border-color .15s}
.copy-btn svg{width:14px;height:14px}
.copy-btn:hover{color:var(--ink);border-color:#c3ccd5}
.copy-btn.done{color:var(--signal);border-color:#bfe0dc;background:var(--signal-wash)}

/* ---------------- form ---------------- */
.form-grid{display:grid;gap:2.5rem}
@media(min-width:960px){.form-grid{grid-template-columns:.85fr 1.15fr;gap:4rem;align-items:start}}
.steps{list-style:none;margin:2rem 0 0;padding:0;display:grid;gap:1.15rem;counter-reset:s}
.steps li{display:flex;gap:.85rem}
.step-n{flex:none;width:24px;height:24px;border-radius:999px;background:var(--ink);color:#fff;
  font-family:var(--mono);font-size:.6875rem;font-weight:600;display:grid;place-items:center;margin-top:.15rem}
.steps strong{display:block;font-size:.9375rem;font-weight:600}
.steps p{font-size:.875rem;color:var(--slate);margin-top:.15rem}

.form-card{background:var(--paper);border:1px solid var(--rule);border-radius:var(--r-lg);padding:1.5rem}
@media(min-width:700px){.form-card{padding:2rem}}
.band-alt .form-card{background:var(--paper)}
.field{margin-bottom:1.15rem}
.field label{display:block;font-size:.8125rem;font-weight:600;margin-bottom:.4rem}
.field input,.field textarea,.field select{
  width:100%;padding:.8rem .9rem;border:1px solid var(--rule);border-radius:var(--r-md);
  background:var(--surface);font-size:.9375rem;transition:border-color .16s,box-shadow .16s}
.field textarea{resize:vertical;min-height:120px;line-height:1.55}
.field input:focus,.field textarea:focus,.field select:focus{
  outline:none;border-color:var(--signal);box-shadow:0 0 0 3px var(--signal-wash)}
.field input::placeholder,.field textarea::placeholder{color:#9aa5b1}
.select-wrap{position:relative}
.select-wrap select{appearance:none;-webkit-appearance:none;padding-right:2.4rem;cursor:pointer}
.select-chev{position:absolute;right:.9rem;top:50%;transform:translateY(-50%);
  width:16px;height:16px;color:var(--slate);pointer-events:none}
.hint{font-size:.75rem;color:var(--slate);margin-top:.35rem}
.err{font-size:.75rem;color:#b4342a;margin-top:.35rem;display:none}
.field.invalid .err{display:block}
.field.invalid input,.field.invalid textarea,.field.invalid select{border-color:#d9736a}
#fHoney{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}

.form-alt{margin-top:1rem;text-align:center;font-size:.8125rem;color:var(--slate)}
.form-alt a{color:var(--signal-deep);font-weight:600;border-bottom:1px solid currentColor}
.form-status{margin-top:.9rem;font-size:.8125rem;text-align:center;min-height:1.2em}
.form-status.bad{color:#b4342a}

.sent{text-align:center;padding:1rem .5rem 1.5rem}
.sent-ico{width:54px;height:54px;margin:0 auto 1rem;border-radius:999px;background:var(--signal);
  color:#fff;display:grid;place-items:center;animation:pop .4s cubic-bezier(.2,.9,.3,1.3)}
.sent-ico svg{width:26px;height:26px}
@keyframes pop{0%{transform:scale(.5);opacity:0}100%{transform:none;opacity:1}}
.sent h3{font-size:1.375rem}
.sent p{margin-top:.6rem;font-size:.9375rem;color:var(--slate)}
.sent-ref{font-size:.8125rem}
.sent-ref strong{font-family:var(--mono);background:var(--surface);border:1px solid var(--rule);
  padding:.2rem .5rem;border-radius:6px;margin-left:.35rem}
.sent-actions{margin-top:1.35rem;display:flex;flex-wrap:wrap;gap:.6rem;justify-content:center}

/* ---------------- faq ---------------- */
.faq-grid{display:grid;gap:2.5rem}
@media(min-width:960px){.faq-grid{grid-template-columns:.8fr 1.2fr;gap:4rem;align-items:start}}
.faq-list{display:grid}
.faq-item{border-top:1px solid var(--rule)}
.faq-item:last-child{border-bottom:1px solid var(--rule)}
.faq-q{display:flex;align-items:flex-start;gap:1rem;width:100%;padding:1.25rem 0;
  background:none;border:0;cursor:pointer;text-align:left;font-family:var(--display);
  font-size:1.0625rem;font-weight:600;letter-spacing:-.02em;transition:color .16s}
.faq-q:hover{color:var(--signal-deep)}
.faq-chev{margin-left:auto;flex:none;width:18px;height:18px;color:var(--slate);transition:transform .24s ease}
.faq-item.open .faq-chev{transform:rotate(180deg);color:var(--signal)}
.faq-a{overflow:hidden;max-height:0;transition:max-height .28s ease}
.faq-item.open .faq-a{max-height:22rem}
.faq-a p{padding:0 2.5rem 1.35rem 0;color:var(--slate);font-size:.9375rem;line-height:1.65}

/* ---------------- footer ---------------- */
.foot{background:var(--ink);color:#e7ecf0;padding:3rem 0 2rem}
.foot-in{display:grid;gap:2rem}
@media(min-width:820px){.foot-in{grid-template-columns:1fr auto;align-items:start}}
.foot .brand-text{font-size:1.25rem;color:#fff}
.foot .brand-sub{color:#8a97a3}
.foot .micro{color:#8a97a3}
.foot-brand .micro{margin-top:.5rem}
.foot-cols{display:grid;grid-template-columns:1fr 1fr;gap:2rem}
.foot-cols>div{display:grid;gap:.5rem;align-content:start}
.foot-cols .micro{margin-bottom:.15rem}
.foot-cols a{font-size:.875rem;color:#c8d2da;transition:color .16s}
.foot-cols a:hover{color:#fff}
.foot-legal{grid-column:1/-1;padding-top:1.5rem;border-top:1px solid #232f3b;color:#7d8a96}

/* ---------------- toast ---------------- */
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%) translateY(16px);
  background:var(--ink);color:#fff;padding:.6rem 1.1rem;border-radius:999px;
  font-size:.8125rem;font-weight:600;opacity:0;pointer-events:none;z-index:120;
  transition:opacity .2s,transform .2s}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}

/* ---------------- entrance ---------------- */
.reveal{opacity:0;transform:translateY(14px)}
.reveal.in{opacity:1;transform:none;transition:opacity .55s ease,transform .55s cubic-bezier(.2,.7,.3,1)}

@media(prefers-reduced-motion:reduce){
  *{animation:none!important;transition:none!important}
  html{scroll-behavior:auto}
  .reveal{opacity:1;transform:none}
}